Often underestimated, but still so important: customer service. You should always look at support separately from the overall offer. The reason: no matter how good the app’s offer is, questions or problems may still arise. In this case, it is important that the customer can count on good customer service to be there for them with advice and action. This is the case with the Supabets app. For example, a customer can contact the provider in several ways. If you want to formulate your question or problem in writing, you can do so by email or by using the contact form. Icons in the help area indicate that contact by phone and chat is also possible. And if you want to find the answer yourself first, you can do so with the FAQs. They provide very good information on important topics. The service is available in German, Hungarian, Polish, English and Portuguese. And all this is available after download supabets app and installing the application.
The Supabets app is very clear and well-structured. Visitors to the app should have no trouble finding their way here. The selection of games is very clear. There are different categories, so every customer knows right away what to expect. But on other points, too, it’s a success. The bonus is easy to find, and the associated terms and conditions are easy to understand. Only the licence section already mentioned is a little confusing. The logo identifies MGA, but the text mentions the Gibraltar Gambling Authority. Other than that, the app is very successful. Nice: it’s not as intrusive as you know from other apps. Overall, the usability can be rated as good.
The suite of mobile games is practically indispensable, not least because of the current developments. Because at a time when smartphones and tablets are thriving, a player needs the option of mobile gaming. This is given to him in the Supabets app, although there is a separate smartphone app for all players . For Android users, this provider uses a mobile page that has a corresponding set of games. There is a separate menu item called Mobile. There, the player can scan a QR code, which will take him directly to the mobile app. However, there is an app for iOS users. If you go to the casino website from your iPhone or iPad, a window will open immediately with a link to this app.
The experience of the Supabets app shows that it is an excellent provider. The security is confirmed by a valid license. There is no fraud or robbery here. There is a very large selection of excellent games for the customer to try their hand at. There are many online slots, such as those from Playtech. This should especially appeal to casino friends. But the regular games in the app are not neglected either. There’s also a live casino with great offers. Speaking of offers: a bonus is offered on the first four deposits of a whopping €1,000. In addition, the providers can convince their customers with a choice of payment methods, as well as offering their players a mobile offer. In this context, there is even a special app for iOS users, with which you can use the games on the go. All in all, opening an account with the Supabets app is definitely worth it.